mangadex Privacy Policy - Data handling for users in Indonesia

This page describes what we collect when you use mangadex and how we keep that data protected.

We explain how we collect personal and technical data to operate account verification, deposits and withdrawals, and to deliver sportsbook, live-dealer and slot services where local law permits. Our approach covers market coverage for Liga 1, Piala AFF and Champions League content alongside payment flows such as DANA and e-wallet.

We provide account opening steps that typically involve email verification, optional KYC documents and a chosen payment channel. Our support teams assist with verification and withdrawal flow in the regions we serve, including local hubs such as Jakarta and nearby cities.

Our mangadex data details

We collect data only to operate accounts, process payments and offer customer support for sportsbook, live-dealer and slot products where local law permits. Our data categories reflect account management, payment processing, service security and analytics for product improvement.

We store the following types of information to support user flows such as deposits via local paymentvirtual accounts and online payment.

• We retain account identifiers: name, email address, phone number and verification documents when provided for KYC.
• We record payment details necessary for settlement: payment method, transaction reference, and virtual account or wallet identifier.
• We capture device and session data: IP address, browser headers, device type and basic geolocation to detect fraud and regional access rules.
• We log transactional records related to wagers, live-dealer session history, slot play and esports markets like Mobile Legends for compliance and dispute resolution.

Our mangadex privacy policy

We use third-party processors to handle payments, messaging and hosting; these processors include banks and e-wallet partners such as OVO, e-wallet and mobile banking where applicable. Our arrangements require processors to follow contractual data protection measures and to process data only to fulfil their services for us.

We may transfer data to jurisdictions outside your country for hosting, analytics and support; our servers may sit outside your jurisdiction and transfers occur only where permitted by law and contract. Our audits and provider reviews assess technical controls, encryption and access policies before we integrate a service.

We use cookies and similar technologies to maintain sessions, secure accounts and remember language and interface preferences. Our cookie use supports login continuity, fraud prevention and product analytics; our cookie controls are accessible from account settings where available.

We retain transactional and verification records for a period necessary to comply with regulatory, tax and payment reconciliation obligations. Our retention periods vary by data type and legal requirement, and we dispose of or anonymise data when retention no longer required.

We recognise rights to access, correct and object to processing where local law grants them. Our support team documents requests and works with you to respond; our verification steps help us confirm identity before making changes to an account.

We handle disputes and investigations by reviewing stored logs, KYC records and payment traces; our dispute process uses transaction histories and communication records to reach administrative outcomes. Our teams assist with account and withdrawal questions and advise on required documentation.

We monitor service access to comply with jurisdictional restrictions and will limit account activity where laws require. Our content and markets, including coverage of events like Liga 1 and Piala AFFare available only where local law permits.

We encourage contact for privacy questions or to submit a request by using our support channels. Our privacy contact handles inquiries about data access, portability and correction; our response timelines follow local legal expectations and case complexity.

We summarise commitments below:

• We limit collection to what we need for account, payment and service delivery.
• We secure data with access controls, encryption in transit and at rest where feasible.
• We work with processors that contractually commit to protect personal data.